aka The Front End Shop

Fairbanks Auto Repair

Open Mon - Fri: 8:00 AM - 5:00 PM
5
Frontline Automotive

Last week (September 7th 2021) was the first time I had a vehicle serviced at FrontLine Automotive. I had an alignment done and an overall inspection of my 2003 Nissan Xterra. And I must say I was very happy with the service that I recieved from the initial phone call to make the appointment, to the drop off of my vehicle, to the phone call that I recieved to discuss the suggested work to be done and after the work was complete when I picked up my vehicle. Everybody I had interaction with, the ladies at the front counter as well as the mechanics, were all professional, knowledgeable and polite. I will deffinatly take my vehicle to Frontline Automotive the next time I need work done and I have already reccomend them to a friend.

Tricia, thank you so much for taking the time to leave us such a wonderful review! We pride ourselves on delivering an excellent level of service and treating all of our customers with professionalism and respect, and we are delighted to hear about your experience coming to our shop. It was a pleasure to help with your automotive needs, and we'd be more than happy to help with anything you might need in the future!

- Frontline Automotive
5
Frontline Automotive

Pretty awesome experience! Great folks!!

Nick, thank you for the kind words! We greatly appreciate your feedback. Let us know if there's anything else we can do for you!

- Frontline Automotive
5
Frontline Automotive

Excellent experience! We took our 'new' used vehicle to Frontline. Cindy, Tammy, and Leo were all amazing to work with - generous and helpful, kind and understanding. Leo's ability to communicate a myriad of issues to me (very little car knowledge) was refreshing. We wanted some more documentation in regards to the inspection and Leo happily sent that over to us. Their after hours options are also convenient and accommodating. I would happily go back to Frontline.

Frana, thank you for the wonderful review! Our team strives to provide an excellent level of service to every person that comes to us, and we are pleased that we were able to give you an experience that was both refreshing and convenient. We would be more than happy to help with any of your future automotive needs!

- Frontline Automotive
5
Frontline Automotive

5
Frontline Automotive

We appreciate your 5-star review, Peter. Thank you for your feedback!

- Frontline Automotive
5
Frontline Automotive

Frontline Auto, formerly known as the Front End shop, has kept our vehicles safely on the road for years. They are able to diagnose and repair quickly, have been honest and quite fair in pricing. Thank you for the excellent service.

Sara, Thank you for sharing your review. We appreciate you and Dom. Our top priority is to help you keep your vehicle safe for your family and for others on the road next to you. See you for your next service. Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Thank you for taking the time to leave us a 5-star review. We appreciate your business!

- Frontline Automotive
5
Frontline Automotive

Front desk staff is the friendliest in town. Super knowledgeable. Mechanics did great work and kept vehicle clean. Will definitely refer to friends

Thank you, John. The satisfaction of our customers is of utmost importance to us. We really appreciate your wonderful feedback! Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Great customer service! Everyone was knowledgeable and pleasant to work with.

5
Frontline Automotive

I had a great experience with Frontline Automotive. I was beyond pleased with the customer service. Definitely one of the most professional and knowledgeable staff I’ve met as far as repair shops go. As a heavy equipment mechanic myself I have had very bad experiences with many shops in the local area. Not at frontline automotive. They did not try and BS me on repairs or parts. And the work was done in a short time. They were even willing to stay and finish my truck on a Friday,. I let them know it was not necessary. The fact that they were willing to do that, spoke volumes to me and the kind of customer service they offer. I highly recommend them for all your automotive repairs

Ryan, Thank you so much for the great review. We appreciate you taking the time to leave it and for trusting us with your Dodge Ram. We look forward to working with you again. Cindy R., Owner

- Frontline Automotive
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