Fairbanks Auto Repair

Last week (September 7th 2021) was the first time I had a vehicle serviced at FrontLine Automotive. I had an alignment done and an overall inspection of my 2003 Nissan Xterra. And I must say I was very happy with the service that I recieved from the initial phone call to make the appointment, to the drop off of my vehicle, to the phone call that I recieved to discuss the suggested work to be done and after the work was complete when I picked up my vehicle. Everybody I had interaction with, the ladies at the front counter as well as the mechanics, were all professional, knowledgeable and polite. I will deffinatly take my vehicle to Frontline Automotive the next time I need work done and I have already reccomend them to a friend.

Pretty awesome experience! Great folks!!

Excellent experience! We took our 'new' used vehicle to Frontline. Cindy, Tammy, and Leo were all amazing to work with - generous and helpful, kind and understanding. Leo's ability to communicate a myriad of issues to me (very little car knowledge) was refreshing. We wanted some more documentation in regards to the inspection and Leo happily sent that over to us. Their after hours options are also convenient and accommodating. I would happily go back to Frontline.

Frontline Auto, formerly known as the Front End shop, has kept our vehicles safely on the road for years. They are able to diagnose and repair quickly, have been honest and quite fair in pricing. Thank you for the excellent service.

Front desk staff is the friendliest in town. Super knowledgeable. Mechanics did great work and kept vehicle clean. Will definitely refer to friends

Great customer service! Everyone was knowledgeable and pleasant to work with.

I had a great experience with Frontline Automotive. I was beyond pleased with the customer service. Definitely one of the most professional and knowledgeable staff I’ve met as far as repair shops go. As a heavy equipment mechanic myself I have had very bad experiences with many shops in the local area. Not at frontline automotive. They did not try and BS me on repairs or parts. And the work was done in a short time. They were even willing to stay and finish my truck on a Friday,. I let them know it was not necessary. The fact that they were willing to do that, spoke volumes to me and the kind of customer service they offer. I highly recommend them for all your automotive repairs