Fairbanks Auto Repair

Friendly staff and very concerned with getting my vehicle fixed correctly! Thanks guys!

Great service, very thorough, extremely satisfied and will definitely return for future work on my truck.

I was very impressed with this establishment. The communication was amazing and the attention to detail was above and beyond anything I have seen in our area. The check-in process was thorough and efficient. Then before I paid I received a very detailed verbal breakdown of the services performed and future ones that were recommended, all of which corroborated and further detailed everything listed on the final invoice. I would highly recommend them

After check-in my vehicle was promptly seen. They updated me of repairs needed by phone, and the explanation was clear and concise. Including the extra maintenance the whole process took just two hours. I am amazed at how quickly and well done it all was.

If you need a diagnostic shop that can fix whatever is wrong with your vehicle, this is the place. Well-run by an experience crew. I had a problem with the steering and suspension on my 200K mile plus truck. After trying to get it fixed in other shops, including the dealer, I took it to FrontLine and they diagnosed the problems and replace the parts I needed to make my old truck feel young again. All for less than a few new car payments! After I had some work done, a slight noise developed. I dropped by for them to look at it and they insisted I schedule a time for them to take an in-depth look. They finally found the problem and remedied it without charging me extra. I have had other shops make a mistake and charge me to fix it! Experience, professional and fair priced. You can feel confident your vehicle is in good hands and you will get an honest bill.

Our regular mechanic was backed up in February, and I needed the 25K maintenance done on my 2017 RAV4. Frontline got me in on short notice the day after I called, and completed all the work same-day. Not only that, they itemized all the work they did and entered into the system so that the insurance company can see that the maintenance was completed on schedule. Every single person on staff was friendly and helpful, and the reception area was neat as a pin -- it was also well-appointed and homey, so if I'd had to wait any length of time, I'd have been very comfortable. While we still love our regular guy, he's not always able to get things done quickly, and that's important to me. Frontline will definitely be my go-to shop if and when I have maintenance issues in the future.