aka The Front End Shop

Fairbanks Auto Repair

Open Mon - Fri: 7:30 AM - 5:00 PM
5
Frontline Automotive

Thanks for the great service.

Richard and Terry,, you can always count on us for honest work. Thank you for your continued support over the years. It was a pleasure to work with you and get you back on the road safely. - Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Great place ,quick honest service !

Julia, Thank you for your continued support over the last few years. We take pride in helping you keep your vehicle in top running condition. It is customers like you that help us do what we do best and that is being here for you and delivering a top notch experience from our staff. Sincerely, Cindy R. Owner

- Frontline Automotive
5
Frontline Automotive

I ended up having a lot of things wrong with my truck. Instead of just quoting me a price to fix it, Russ requested I come in so he could personally show me everything that he saw during the inspection and so I would understand what I was paying for and why I was paying for it. Frontline Automotive gave me and inspection and quoted me a price that was completely free while a week prior, I was charged $300 dollars at another shop just for their opinion on what they thought was wrong. Point is, I'll be going to Front End Shop for all my repair needs from now on.

We appreciate you letting us care for your 2005 Silverado and for the great review that you have shared. Russ and the rest of our technicians take pride in being able to justify what we see and say needs to be fixed to make your vehicle safe for you and your family. We look forward to may years ahead working with you and any vehicle you may have in the future. Sincerely, Cindy & Russ, Owners

- Frontline Automotive
5
Frontline Automotive

Always friendly and complete servicing. They definitely care about their clients.

5
Frontline Automotive

At first I was disappointed with the shop but if your unhappy five them a chance to try to satisfy you I had a steering issue in my 98 ram 2500 I brought them the truck and they replaced the p.s. pump unfortunately that was not the exact problem and I was very upset but Leo called and wanted to see if he could make me a happy customer so a few calls later and now it's back to the shop and now having the steering gear replaced at a more then fair price for me cause the organinal diagnosis was not 100% accurate I would recommend to anyone and I will continue to use them they are the 1st truly honest mechanics I have found and when you find a good honest one you don't let them go

We appreciate that you reached out to us with your concerns and gave us a chance to work out the situation and come to an agreement that works for both of us. We do take pride in delivering great customer service and are always willing to work things out if our customer feels that we were lacking. We look forward to working with you for many years to come. Sincerely, Cindy and Russ, Owners

- Frontline Automotive
5
Frontline Automotive

Was experiencing a noise from the front area and took to them for an inspection. They said they could not find anything wrong. We talked about it and determined all good. I was prepared to have to pay and they did not charge me anything. I felt very good about talking with them. Glad to find an honest repair facility especially since I am just passing through the area.

We appreciate your kind review and hope that you enjoy your travels. It was a pleasure to meet you and your puppies while you were passing through Fairbanks. Cindy, Owner

- Frontline Automotive
5
Frontline Automotive

Frontline Automotive has serviced my vehicles for years, has been consistently reliable and trustworthy, and has always stood behind their work.

John, Thank you for your continued trust in our shop and our techs to work on your 99 Dodge Ram. Correcting tire ware as early as possible will help you save money in the long run. We look forward to seeing you again. Cindy R. Owner

- Frontline Automotive
5
Frontline Automotive

This was my first time doing business with Frontline Automotive and I am highly impressed. Everything was quick and easy; scheduling, dropping the car off, a timely diagnosis (that morning) and service that afternoon. The most important thing to me was the honesty and transparency. Everything was carefully explained and then I was taken into the shop and shown what was done and might need to be done in the future. And the price was very reasonable.

Terry, Thank you for the 5 star review. We are happy to have had the opportunity to do a full inspection on your 09 Nissan Rogue and be able to get it back on the road running smoothly for you. We look forward to helping you for years to come in maintaining your vehicle. Russ and Cindy, owners

- Frontline Automotive
5
Frontline Automotive

Russ and Cindy are the real deal. After a complete inspection, their staff worked to find all the parts needed to fix our 78 Caddy. The team at Frontline Automotive are top notch! Thanks for all you did.

Butch, Thank you for the review. It isn't always easy to get parts for such a classic as your 78 Caddy. We are very happy that you are enjoying your car. Be safe in your travels. Russ and Cindy, owners

- Frontline Automotive
5
Frontline Automotive

Russ took on the challenge of converting my 1964 El Camino to power steering and disc brakes, as well as a new front end and did an amazing job. Talked through each step and was clear what was going on. couldn't be happier with the work.

I'm so glad Russ was able to transform your '64 El Camino into a power steering ride, Brendan. He's quite the technician, and I'm glad you felt informed every step of the way. Thanks for the recommendation, and if you ever need anything else we're here for you! -Cindy R., Owner

- Frontline Automotive
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