aka The Front End Shop

Fairbanks Auto Repair

Open Mon - Fri: 7:30 AM - 5:00 PM
5
Frontline Automotive

They were quick, explained the repairs necessary in as much detail as you could want with options. Very professional. Thank you.

AJ, Our technicians and service advisors work really closely together so that we are able to keep you informed about the status of your vehicle throughout the day. We thank you for trusting us with your 95 Ford F150 and hope that you have safe winter driving ahead of you. Sincerely, Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Recently had some front end work done on my truck, though I’ve been a customer for quite a few years, Frontline Automotive has always treated me fairly. Probably the best at explaining what is the problem and showing you the damaged parts to back their diagnosis. Always highly recommended from me. Thanks again guys!!

5
Frontline Automotive

I had problems with my Jeep after work one night and they got me in the next morning and fixed the problem! They had me updated throughout the day and they didn’t do any services without my consent unlike many other places where they surprise you with a bill at the end. Amazing service and would not go anywhere else!

5
Frontline Automotive

Hands down, one of the best automotive shops I’ve ever stepped foot in. I just happened to be in Fairbanks for a few days and found out my drive back to the Wasilla/Anchorage area was going to be a little difficult. This is my first winter navigating the Parks and Richardson highways so I decided it was probably best to get my summer tires changed out. I’ve never had winter tires but the overwhelming recommendation from friends has been to go with Blizzaks. I called 5 or 6 places before coming across Frontline Automotive. Not only were they able to find the tires to fit my vehicle, they somehow magically managed to squeeze me in less than 36 hours later, during changeover season!! Leo and Cindy were so incredible. I can’t thank them enough. And they did such a wonderful job. My drive home was nerve wracking but I felt so much better knowing they had taken care of me. Thank you!

Brandy, Thank you for the great review and for trusting us to work on your Nissan Sentra. We are very happy that we could get you in so that you could had a much safer drive home. The Parks Hwy can be tricky in the winter even with Blizaks. If your ever back in Fairbanks stop in and say hello.

- Frontline Automotive
5
Frontline Automotive

Pleasant and knowledgeable. Kept me informed and the bill was less than the estimate

I am happy to know that the staff at Frontline Automotive kept you informed as we worked on your vehicle. We do our very best to keep to the estimates that we quote or lower. If it is going to be higher it is our practice to inform our customer ahead of time to get authorization so you are never blind sided when you see us. Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

You guys are the best in town. My they rebuilt my front end on my 2002 Tahoe. It handles better then it ever has. I have owned it for over 10 years.

Thank you Wendell for the 5 star review. It is always easier to fix an issue in your trusted faithful vehicle than to have monthly payments for the next 5 years. Preventative maintenance is the key to a happy vehicle. Safe travels where ever the road leads you. Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Very please with my entire experience. Very professional, great explanation of work completed and I do recommend this shop to those with alignment issues. Super knowledgeable staff that identified my Jeep's steering issues without question; completely changed the handling back to that new car perfection! Keep up the great work.

We are very happy that your jeep feels like a new jeep again! Our goal is to get you back to the best driving conditions as possible and to keep you safe. Thank you for the kind words again! Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Very pleased with my experience. Super knowledgeable staff, great work quality, and military discount! I do recommend this shop for any alignment issues. I liked the detailed breakdown of work completed, outstanding customer service! My Jeep drives like a new vehicle again, thanks guys!

John, Thank you for the great review. We are proud to offer our military a discount for your services and thank you for all that you have done four our country. Cindy R, Owner

- Frontline Automotive
5
Frontline Automotive

They have a great staff and got the job done in a timely manner.

Thank you for your kind review. Our staff works very hard at making your experience with us a great one and we do our best to get you back on the road again as quickly as possible. Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Big thank you to Frontline Automotive! They are amazing! -- I had purchased new tires from Costco but they had given me one tire the wrong and I hadn't noticed. I waited a week to get into Frontline Automotive (TFES) to get the new tires mounted and balanced. The folks a TFES called and told me about the tire mixup. I called all over town and couldn't find a new one. Disappointed, I told them I'd get it sorted out and sorry I wasted their time. They went above and beyond and went down to Costco themselves and found the tire the Costco employees didn't find. TFES called me back and told me they took care of the tire issue at no extra charge. This Business is a model for how businesses should be run. Thank you for being awesome. You have my business and recommendations from now on!

Tim, We really appreciate your 5 star review. We treat each of our customers as if they are family and we believe in helping our family any way that we can. Sometimes that is as simple as giving them a ride to work or in your case tracking down a missing tire. Please be sure to let us know if you have any other issues that we may be able to help you with. Cindy R., Owner

- Frontline Automotive
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