aka The Front End Shop

Fairbanks Auto Repair

Open Mon - Fri: 8:00 AM - 5:00 PM
5
Frontline Automotive

Always like to take my Mustang them. They are very knowledgeable, Russ owns a similar Mustang, and they are a local friendly small shop.

Anthony, It is always a pleasure working with you and your mustang. With summer cars it is really nice to get the inspections done and make plans to work on them late winter so that they are ready to drive as soon as our roads allow. We will see you in the spring. Cindy R., owner

- Frontline Automotive
5
Frontline Automotive

Best service ever! Such great employees from the mechanics to the office staff. Before they did my wheel alignment they went through what they would do. How much it would cost. While doing the job they noticed that one of my lug nuts was rounded off. They called me to let me know and I was able to have them put a new one on. I will most definitely recommend this shop.

Connie, Thank you for the great review after the work we did on your 2011 Toyota Sienna. One of the reasons we do a free basic inspection before preforming any work is to make sure that there are no safety issues. I am very glad that our guys were able to catch this to keep you on the road safe. Safe travels, Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Awesome short notice check and adjustments before an emergency trip outside. The Alcan really put it all to the test. 44 hours later I pulled onto the island completely satisfied with my ‘02 fudge Cummins and their work on it. All that experience is worth making it your only shop for front end work!

Ian, Thank you for the 5 star review. We hope that your trip back is just as safe and we hope you can take a bit more time and enjoy the scenery Keep in mind that if you have any issues in Canada to find a Napa AutoCare center to help you out there as well. They will have the Peace of Mind Warranty as well and when you are traveling on the Alcan it is worth it! Safe travels, Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Excellent service and regular updates on cost and finish times. Would recommend for anyone needing front end work. Good people, good mechanics.

Thank you for trusting us to do the rebuild on your 2002 Silverado. Keep in mind that you are covered for lifetime warranty on most parts and up to 3 years on the labor if anything should need to be repaired again. We thank you for your kind words. Cindy R, Owner

- Frontline Automotive
5
Frontline Automotive

Was having issues with my truck pulling to the right and inside tire wear. Was great to hear that all 4 ball joints were covered by Napa Lifetime Warranty. As always great professional service.

Bruce, The Peace of Mind Warranty is a very nice feature that we have for our customers along with most labor being covered for up to 3 years. We are happy to help and appreciate your feedback. Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Thanks for the great service.

Richard and Terry,, you can always count on us for honest work. Thank you for your continued support over the years. It was a pleasure to work with you and get you back on the road safely. - Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Great place ,quick honest service !

Julia, Thank you for your continued support over the last few years. We take pride in helping you keep your vehicle in top running condition. It is customers like you that help us do what we do best and that is being here for you and delivering a top notch experience from our staff. Sincerely, Cindy R. Owner

- Frontline Automotive
5
Frontline Automotive

I ended up having a lot of things wrong with my truck. Instead of just quoting me a price to fix it, Russ requested I come in so he could personally show me everything that he saw during the inspection and so I would understand what I was paying for and why I was paying for it. Frontline Automotive gave me and inspection and quoted me a price that was completely free while a week prior, I was charged $300 dollars at another shop just for their opinion on what they thought was wrong. Point is, I'll be going to Front End Shop for all my repair needs from now on.

We appreciate you letting us care for your 2005 Silverado and for the great review that you have shared. Russ and the rest of our technicians take pride in being able to justify what we see and say needs to be fixed to make your vehicle safe for you and your family. We look forward to may years ahead working with you and any vehicle you may have in the future. Sincerely, Cindy & Russ, Owners

- Frontline Automotive
5
Frontline Automotive

Always friendly and complete servicing. They definitely care about their clients.

5
Frontline Automotive

At first I was disappointed with the shop but if your unhappy five them a chance to try to satisfy you I had a steering issue in my 98 ram 2500 I brought them the truck and they replaced the p.s. pump unfortunately that was not the exact problem and I was very upset but Leo called and wanted to see if he could make me a happy customer so a few calls later and now it's back to the shop and now having the steering gear replaced at a more then fair price for me cause the organinal diagnosis was not 100% accurate I would recommend to anyone and I will continue to use them they are the 1st truly honest mechanics I have found and when you find a good honest one you don't let them go

We appreciate that you reached out to us with your concerns and gave us a chance to work out the situation and come to an agreement that works for both of us. We do take pride in delivering great customer service and are always willing to work things out if our customer feels that we were lacking. We look forward to working with you for many years to come. Sincerely, Cindy and Russ, Owners

- Frontline Automotive
Click Here to Leave a Review
Frontline Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Frontline Automotive (888) 469-7550 if you have any issues in accessing any area of our website.