aka The Front End Shop

Fairbanks Auto Repair

Open Mon - Fri: 8:00 AM - 5:00 PM
5
Frontline Automotive

Service performed was flawless! Truck has never run better. Very pleased with the expertise of Technician. After completion of the job Russ took the time to explain all aspects of the work performed. Customer service exceptional! Quote was lower then expected. Friendly, informative and honest staff.

Robert, Thank you for your kind words and praises to our technician. We take pride in giving the best service possible and keeping our customers informed along the way. We look forward to many years of working together to keep your vehicles in top condition. Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Great customer service, very professional, and they had my truck done faster than expected! Very pleased, definitely will be returning for future service needs!!

Wes, we strive to provide our customers with an excellent level of service and we are pleased to hear that you had such a great experience at our shop! Thank you for your business and thank you for taking the time to leave us a 5-star review. Cindy R, Owner

- Frontline Automotive
5
Frontline Automotive

This was my first time here. They were great both on the phone to schedule the appointment and in office when I went to drop off my vehicle. Their office area is clean and organized. They were very professional and conducted a full vehicle assessment with no charge. They called me when complete and informed me of one minor issue and asked if I would like them to fix it. They stated with my permission, they could fix it right then, so I graciously granted them permission. When I went to pick up my vehicle upon completion, I found it to be just as I left it, which was awesome. My overall experience was great and I will definitely use them again!!!

Eric, Thank you for the very nice review. We appreciate your feedback. We do our best to be sure our customers have a great experience and are kept informed throughout their visit. We look forward to working with you on any future needs you may have. Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Pleasant and professional staff. They took the time to ensure that I fully understood the issues and costs associated with the repairs.

Ian, We thank you for your kind review. We look forward to working on your Sierra for you in the near future. Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Excellent service and communication

Tiffany, Thank you for trusting us to work on your Jeep. We appreciate you taking the time to leave us such a kind review. We look forward to seeing you again for any of your automotive general repairs. Cindy R., Owner

- Frontline Automotive
5
Frontline Automotive

Last week (September 7th 2021) was the first time I had a vehicle serviced at FrontLine Automotive. I had an alignment done and an overall inspection of my 2003 Nissan Xterra. And I must say I was very happy with the service that I recieved from the initial phone call to make the appointment, to the drop off of my vehicle, to the phone call that I recieved to discuss the suggested work to be done and after the work was complete when I picked up my vehicle. Everybody I had interaction with, the ladies at the front counter as well as the mechanics, were all professional, knowledgeable and polite. I will deffinatly take my vehicle to Frontline Automotive the next time I need work done and I have already reccomend them to a friend.

Tricia, thank you so much for taking the time to leave us such a wonderful review! We pride ourselves on delivering an excellent level of service and treating all of our customers with professionalism and respect, and we are delighted to hear about your experience coming to our shop. It was a pleasure to help with your automotive needs, and we'd be more than happy to help with anything you might need in the future!

- Frontline Automotive
5
Frontline Automotive

Pretty awesome experience! Great folks!!

Nick, thank you for the kind words! We greatly appreciate your feedback. Let us know if there's anything else we can do for you!

- Frontline Automotive
5
Frontline Automotive

Excellent experience! We took our 'new' used vehicle to Frontline. Cindy, Tammy, and Leo were all amazing to work with - generous and helpful, kind and understanding. Leo's ability to communicate a myriad of issues to me (very little car knowledge) was refreshing. We wanted some more documentation in regards to the inspection and Leo happily sent that over to us. Their after hours options are also convenient and accommodating. I would happily go back to Frontline.

Frana, thank you for the wonderful review! Our team strives to provide an excellent level of service to every person that comes to us, and we are pleased that we were able to give you an experience that was both refreshing and convenient. We would be more than happy to help with any of your future automotive needs!

- Frontline Automotive
5
Frontline Automotive

5
Frontline Automotive

We appreciate your 5-star review, Peter. Thank you for your feedback!

- Frontline Automotive
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