Fairbanks Auto Repair

Service performed was flawless! Truck has never run better. Very pleased with the expertise of Technician. After completion of the job Russ took the time to explain all aspects of the work performed. Customer service exceptional! Quote was lower then expected. Friendly, informative and honest staff.

Great customer service, very professional, and they had my truck done faster than expected! Very pleased, definitely will be returning for future service needs!!

This was my first time here. They were great both on the phone to schedule the appointment and in office when I went to drop off my vehicle. Their office area is clean and organized. They were very professional and conducted a full vehicle assessment with no charge. They called me when complete and informed me of one minor issue and asked if I would like them to fix it. They stated with my permission, they could fix it right then, so I graciously granted them permission. When I went to pick up my vehicle upon completion, I found it to be just as I left it, which was awesome. My overall experience was great and I will definitely use them again!!!

Pleasant and professional staff. They took the time to ensure that I fully understood the issues and costs associated with the repairs.

Excellent service and communication

Last week (September 7th 2021) was the first time I had a vehicle serviced at FrontLine Automotive. I had an alignment done and an overall inspection of my 2003 Nissan Xterra. And I must say I was very happy with the service that I recieved from the initial phone call to make the appointment, to the drop off of my vehicle, to the phone call that I recieved to discuss the suggested work to be done and after the work was complete when I picked up my vehicle. Everybody I had interaction with, the ladies at the front counter as well as the mechanics, were all professional, knowledgeable and polite. I will deffinatly take my vehicle to Frontline Automotive the next time I need work done and I have already reccomend them to a friend.

Pretty awesome experience! Great folks!!

Excellent experience! We took our 'new' used vehicle to Frontline. Cindy, Tammy, and Leo were all amazing to work with - generous and helpful, kind and understanding. Leo's ability to communicate a myriad of issues to me (very little car knowledge) was refreshing. We wanted some more documentation in regards to the inspection and Leo happily sent that over to us. Their after hours options are also convenient and accommodating. I would happily go back to Frontline.